Canberra Coastrek FAQs - COVID-19

30 Mar 2020

LAST UPDATED 14.04.20 10.50AM

Hey Coastrekker,

How quickly things change... A few months ago we were so excited to announce our first ever Canberra Coastrek 10km Moonlight Magic Walk. It was supposed to be a walk that would bring us together under the stars as a community - but of course right now we must keep our distance.

In line with government regulations regarding the spread of COVID-19, we have no alternative but to postpone Canberra Coastrek 2020 to a new date later in 2020.

We know this will be disappointing for many of you. We are extremely disappointed too.

So… what next? 

No action is required right now. Things are still changing and we are continuing to assess all of our plans in line with the latest advice from the State and Federal Government.

We will be in touch to communicate the new date for 2020, and as soon as it is safe to do so we can’t wait to see you all out walking for mental health.

FREQUENTLY ASKED QUESTIONS

WHEN WILL THE NEW EVENT TAKE PLACE?

Given the uncertainty surrounding the COVID-19 outbreak and social distancing restrictions, we will be waiting until we have more information before confirming a new date. We want to be able to give you full certainty that the event will go ahead on that date, and at this stage it’s not possible. 

WILL MY FUNDRAISING CARRY OVER TO THE NEW EVENT? 

If you take part in the postponed Coastrek, your fundraising will roll over. 

If you choose to defer your registration to another Coastrek event in 2021, your fundraising will not transfer over to the new event fundraising page online, but funds raised in this event will be taken into consideration. 

Beyond Blue’s support service will be needed more than ever before, and we are so grateful for all our Coastrekkers continued support. 

WHAT IF THE NEW DATE DOESN’T SUIT ME?

If the postponed date does not suit you, you can choose to take part in any other Coastrek event in 2021. If you choose this option you'll receive a credit to the value of your Canberra registration to put towards your Coastrek entry. 

WHY CAN’T I GET A REFUND?

As per our T&C’s our registration fees are non-refundable, as many of the costs and fees are preparatory and have already been incurred from before you register to prior to the event actually commencing.

All trekkers can choose to join us for the postponed event (date TBC) or transfer to another Coastrek event in 2021. 

WILL MY FUNDRAISING BE REFUNDED?

Your fundraising will go directly to Beyond Blue to fund Beyond Blue’s 24/7 Support Service, which provides free, one-on-one support and information from a trained mental health professional. 

WHERE DOES OUR REGISTRATION FEE GO?

Registration fees for Coastrek go to Wild Women On Top to help cover the costs of your Coastrek journey, including training programs and support e-books, volunteer recruitment, stakeholder engagement, customer service, social media management and more, to ensure you have an awesome experience from registration through until event day.  

Organising a large scale event like Coastrek is complex, and each event involves over 200 contractors and stakeholders to run. 

There are many costs that are incurred prior to the event including: fees and applications to local councils and national parks, event insurance (which sadly does not cover pandemics), event logistics partners, staff, website and fundraising platforms, graphic design, route development and maps, bibs and timing, event infrastructure and management, signage, traffic management planning + more.

WHERE DOES OUR FUNDRAISING GO?

All funds raised through Coastrek go directly to Beyond Blue, to fund Beyond Blue’s 24/7 Support Service, which provides free, one-on-one support and information from a trained mental health professional.